When you experience an impairment at one of your facilities, time is of the essence to prevent increasing the potential severity of a loss. Affiliated FM's impairment services help you effectively manage the increased property risk associated with an impairment of automatic fire protection systems, no matter where your facility is located.

Report an Impairment

Red eTag: fast and accurate electronic reporting delivered through the convenience of Internet or mobile device connections to the Red eTag site.

When electronic access is not readily available, Affiliated FM clients can report an impairment by calling their local Affiliated FM office.

Service You Can Depend On

• 24/7 Notification
  Our offices are located worldwide and are prepared to receive notice of planned or emergency impairments any time, day or night, 365 days a year.
  
  
• Local Service—Worldwide
  Should the need for immediate assistance arise, we promptly dispatch a local engineer to your facility to help you assess the extent of the impairment, manage it and coordinate temporary protection.
  
  
• Area-Wide Response
  We respond to impairments—such as underground main breaks, floods or power outages—that affect many clients at once. As soon as we receive notification of such an event, we canvas all affected clients and assist them in managing the event.
  
  
• Expert Loss Prevention
  You have access to a qualified property loss prevention consultant who helps you better understand the risks associated with impairments and assists you in minimizing the risk and duration of the service interruption.
  
  
• Reliable Follow-Up
  We track each impairment from notification until resolution to ensure protection is restored as soon as possible.
  

Impairment Resources

Click here to watch a short summary of the online training course available to help you manage impairments.

Learn how to manage impairments when fire protection equipment must be taken out of service with the Red Tag Permit System Kit. This kit can be ordered through our Resource Catalog (registration required).