Although we strive to help our customers minimize the likelihood of loss, when one does occur, our superior claims-handling services are designed to get your business up and running in the shortest time possible. Our reputation for excellence in claims-handling distinguishes Affiliated FM from our competitors. This has been achieved through our commitment to the following principles:

• Fair and equitable claims settlement
• Prompt on-site loss guidance
• Quick resumption of your business operations

The following pages help you to understand steps that can be taken to prepare for losses and what to do if a loss should occur.

Claims Checklist     The Claims Checklist highlights steps to take in the event of a loss. Read more. Affiliated FM Claims Manual     This manual provides valuable loss management information and a summary of Affiliated FM claims services. Read more.

Loss Preparedness Checklist     This checklist outlines simple steps you can take so a minor distraction doesn't lead to a major disruption. Read more. Claims Reporting     Claims reporting identifies the claims office nearest to you. Read more.